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Holding·last review7 May 2026

AI vendor switching in 2026 is bound primarily by contract terms — exit clauses, data-portability obligations, model-deprecation rights — not by technical migration cost. Seven clause patterns repeatedly create the lock-in most enterprises only discover at year two of the relationship: (1) data-portability scope narrowness, (2) model-deprecation rights without credit, (3) sub-processor expansion without consent, (4) output-IP ambiguity, (5) pricing-tier rebalancing mid-contract, (6) agent-uptime SLA definition gaps, (7) audit-evidence retention obligations. Vendor consolidation (Moveworks→ServiceNow Dec 2025, Aisera→Automation Anywhere Nov 2025) and model deprecations make this a 2026 procurement story.

Procurement-anxiety lead-magnet piece, paired with RES-005 (AI MSA Red-Team Checklist downloadable). Cadence 60-day. Trigger conditions: further major AI vendor M&A activity changing change-of-control clauses; new EU AI Act enforcement guidance on Article 16 audit-evidence retention; first major published settlement under model-deprecation clauses; SaaS-industry MSA template revisions. Sister claims: AM-027 (vendor contract gotchas), AM-085 (RFP 60 questions), RES-005 (MSA red-team). External sources cited inline: ServiceNow Q1 2026 10-Q, Automation Anywhere Aisera press, Klarna Bloomberg reversal, OpenAI deprecation page, Anthropic model lifecycle, EU AI Act Articles 12 and 16.

Published
7 May 2026
Last reviewed
7 May 2026
Next review
+36d· 6 Jul 2026
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The claim: AI vendor switching in 2026 is bound primarily by contract terms — exit clauses, data-portability obligations, model-deprecation rights — not by technical migration cost. Seven clause patterns repeatedly create the lock-in most enterprises only discover at year two of the relationship: (1) data-portability scope narrowness, (2) model-deprecation rights without credit, (3) sub-processor expansion without consent, (4) output-IP ambiguity, (5) pricing-tier rebalancing mid-contract, (6) agent-uptime SLA definition gaps, (7) audit-evidence retention obligations. Vendor consolidation (Moveworks→ServiceNow Dec 2025, Aisera→Automation Anywhere Nov 2025) and model deprecations make this a 2026 procurement story.

About this register

The Reporting register tracks claims published from articles addressed to senior enterprise IT leaders — CIOs, IT directors, heads of platform. Claims are reviewed on a 30–90 day cadence; each review either reaffirms the claim, marks one substantive part as Partial, or marks it Not holding once the underlying evidence has been overtaken.

Recent corrections in Reporting

  • AM-003 · Partial · 28 May 2026

    Pricing/model drift: a $100/mo Pro tier now sits beside the $200 tier (added 9 Apr 2026) and the premium model is GPT-5.5 Pro. Core thesis holds; the single-$200-tier framing no longer matches. Re-verify current tiers at chatgpt.com/pricing.

  • AM-002 · Not holding · 06 May 2026

    URL state changed. The /the-agentic-ai-revolution-real-world-success-stories-and-strategic-insights-from-2024-2025/ slug now serves a deliberately rewritten retrospective (claimId AM-130, "Agentic AI 2024-2025 retrospective", published 04 May 2026) against audited primary sources. The 28 Apr 2026 redirect to /retractions/ has been lifted to allow that. AM-002 the claim remains Not holding — the original $3.50/dollar + 70% failure-rate framing was withdrawn and is not restored. AM-130 is a separate claim with its own evidence chain. Readers arriving at /holding/AM-002 see the withdrawal here; the article link surfaces the new piece at the URL the original lived at, with this entry as the audit trail.

  • AM-121 · Holding · 2 May 2026

    Klarna walk-back primary-source upgrade — added Siemiatkowski verbatim quotes via Bloomberg-cited-by-Fortune (9 May 2025) and the Uber-style freelance hiring detail via Entrepreneur. Closes the highest-priority evidence gap from the source dossier.

Reviews coming up in Reporting

  • AM-136 · Holding · next +4d (4 Jun 2026)

    Across the 24-month window May 2024 to April 2026, every major foundation-model provider (Anthropic, OpenAI, Google, AW…

  • AM-020 · Holding · next +18d (18 Jun 2026)

    The 40-60% TCO underestimate on enterprise agentic-AI deployments is not a cost-visibility failure — it is a cross-depa…

  • AM-023 · Holding · next +18d (18 Jun 2026)

    The 10 Apr 2026 Google AI Mode rollout to eight markets is the first vertical (restaurant booking) where agentic search…

Referenced within Agent Mode AI by · 1 piece